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Lost or Stolen Permit Cards
If your permit card gets lost or stolen, it is very important that you go to the nearest police station and ask for a report immediately. Below, you can find our instructions on what steps you should follow in such an incident.

1. Obtain a police report

Go to the nearest police station with your passport and a photo of your lost residence permit card and ask for a report. If you are not sure or do not have any evidence that your card is stolen, just tell the officers that you lost your card. This is because the officers will ask you if you saw the person who robbed you or if there were any CCTV cameras around.

Once you get in the police station, you can read out or hand in the text below to a police officer:

 

“Hello! I lost my residence permit card and I would like to have a police report. Can you please help?”

“Merhaba! İkamet kartımı kaybettim ve tutanak tutturmak istiyorum. Yardım eder misiniz?”

“Hello! My permit card got stolen and I would like to have a police report. Can you please help?”

“Merhaba! İkamet kartımı çaldırdım ve tutanak tutturmak istiyorum. Yardım eder misiniz?”

The police officer will guide you further about the process.

 

2. Pay the card fee

If you are a student, you need to pay only the card fee.

One of the given tax offices (Sarıyer Tax Office, Istanbul Tax Office, Gayrettepe (Mecidiyeköy) Tax Office) with the 9207 reference code and your foreigner ID number. Please make sure the receipt has a stamp on it.

Below you can find a sentence you can hand to an officer at the tax office. You should provide your foreigner ID number to the officer at the counter.

 

“Hello! I lost my residence permit card and I want to pay the application fee for the new card. Can you please help?”

“Merhaba! İkamet kartımı kaybettim ve yenisini çıkartmam için ikamet harcımı ödemem gerekiyor. Yardımcı olur musunuz?”

 

If you are not a student (post-doc, faculty member, researcher, etc.) please contact us through the Dean of Students Trackit/ICO Requests.

 

3. Visit the Kumkapı Migration Office

After you completed the first two steps, you should visit the Kumkapı Migration Office Info Desk with the following documents:

  1. Police report
  2. Address registration certificate
  3. Photocopy of your passport ID page
  4. Your passport
  5. 2 biometric photos
  6. Card fee payment receipt

Traveling abroad before receiving your new card:

If you do not receive your new permit card before your departure, you should bring the police report you have and a photo of your lost card/residence permit document to the airport. It is not guaranteed, but there is a chance that they can approve your departure.